Shipping
Every piece is made to order. No warehouses, no dead stock. Production starts when you place your order.
How long will it take?
United States
- Production
- 3-7 business days
- Shipping
- 5-8 business days
- Total estimate
- 8-15 business days
Standard USPS or UPS ground.
United Kingdom
- Production
- 3-7 business days
- Shipping
- 7-10 business days
- Total estimate
- 10-17 business days
Royal Mail tracked delivery. Duties included.
Canada
- Production
- 3-7 business days
- Shipping
- 7-12 business days
- Total estimate
- 10-19 business days
Canada Post tracked. Duties and taxes may apply.
Delivery estimates are guidelines, not guarantees. Carrier delays and holidays can add 1-3 business days. You will receive a tracking number by email once your order ships.
Shipping costs
| Region | Standard shipping | Free shipping threshold |
|---|---|---|
| United States | $4.99 | Orders over $75 |
| United Kingdom | $7.99 | Orders over $100 |
| Canada | $6.99 | Orders over $100 |
| Rest of world | $12.99 | Orders over $150 |
Returns and exchanges
We want you to love what you ordered. If something is off, we will sort it.
30-day returns
Return any unworn, unwashed item in its original condition within 30 days of delivery for a full refund. Items must have all original tags attached.
Size exchanges
Not quite the right fit? We will exchange for a different size at no extra charge within 30 days. Email us first and we will send a return label.
Defective items
If your order arrives with a print defect, a damaged seam, or anything that is not right, email us a photo. We will replace it or refund it, no return shipping required.
What we cannot accept back
Customised or personalised pieces. Items that have been worn, washed, or damaged after delivery. Returns received after 30 days.
Need help?
Email maison-clair@sogoodmail.co with your order number. We respond within one business day.